How can we help you?

Search our knowledge base or browse topics below.

Track Order

Check the status of your pool shipment.

Pool Guide

Learn how to start and fill a pool.

Returns Policy

Understand our buyer protection.

Basics & Payments

Our team is available Mon-Fri, 8am - 6pm.

Email Support

helpservice@gruppy.store

WhatsApp Us

+254 111990661

Call Us

+254 111990661

Community Tips

💡 Tip 1: Share your pool link on WhatsApp statuses to fill it faster.

💡 Tip 2: Become a Pool Captain to earn rewards on fully filled pools.